Privacy Policy for uigraph.app

At UiGraph, we respect the rights of our users to privacy and recognize the importance of protecting the personal information we collect. This Privacy Policy is designed to help you understand what information about you we collect, how we use it, and how we share it. This policy applies to our websites and to the UiGraph email design platform and services.

In this Privacy Policy, the terms "uigraph.app," "we," and "us" refer to the UiGraph company. The term "Websites" refers to the uigraph.app website and related subdomains. The term "Service" refers to the UiGraph email design platform, including all current and future features. The Websites and the Service together are referred herein as "UiGraph."

Information We Collect

Information You Provide to Us Directly

• When you register, subscribe, or contact us, we may collect your name, email address, company name, branding info (e.g., logo, colors), phone number, website, and content uploaded for email templates.
• You may also provide information via support tickets, surveys, or feedback forms.

Information from Third Parties

• If you sign in using third-party services (e.g., Google), we receive data such as your name, profile image, and email.
• We may receive business-related data from third-party sources including job title, company size, and industry to personalize your experience.

Cookies and Tracking Technologies

• We use cookies and similar technologies to improve your experience, remember preferences, and analyze usage. You can control cookie preferences in your browser.

Log Information

• Our servers automatically collect log data like IP address, browser type, pages viewed, interaction data, and timestamps.

Payment Information

• Payment data is handled via Stripe. We do not store full credit card details. Stripe handles your data per their privacy policy: https://stripe.com/privacy

Customer Content

Users may upload content such as email HTML, images, and brand assets for designing email templates. This data is stored securely and only used for delivering our Service.

How We Use the Information

We use your data to:

• (a) Deliver and manage your access to the Service
• (b) Provide support and resolve issues
• (c) Improve the functionality and user experience
• (d) Communicate updates, promotional offers, or surveys (you may opt out)
• (e) Analyze usage for performance and personalization
• (f) Ensure security, detect fraud, and prevent abuse

Sharing of Information

We do not sell your personal data. We may share your information with:

• Our subprocessors and vendors (e.g., AWS, Intercom, Stripe)
• Authorities for legal compliance or fraud prevention
• Advertisers for tailored ads (aggregated or anonymized)
• Other users if you post public content or feedback

Advertising and Analytics

We work with third-party platforms (e.g., Google, Facebook) to deliver personalized ads. These may include cookies and IP-based targeting. You may control ad settings via your browser or opt-out platforms.

Data Retention

We retain your data for as long as your account is active or as necessary to provide you the Service. You may request deletion by emailing support@uigraph.app.

User Rights and Choices

You may:

• Access, update, or delete your information
• Opt out of promotional communications
• Control cookies via your browser settings
• Request data export

We will respond to your requests within a reasonable timeframe.

Security Measures

We use TLS encryption, access control, and secure cloud infrastructure to protect your data. While no method is 100% secure, we follow industry best practices.

Children's Privacy

Our Service is not intended for individuals under 13. We do not knowingly collect data from children.

Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing your data.

Changes to This Policy

We may update this policy periodically. When we do, we will revise the "Effective Date" and notify you via email or website notice.

Contact Us

If you have questions, contact us at: support@uigraph.app

Your Consent

By using UiGraph, you consent to this Privacy Policy.